Our Privacy Policy
Your privacy is important to us. Decorum Cleaning Services Limited is committed to protecting and respecting your privacy.
Last Updated: October 26, 2023
This policy outlines what personal data Decorum Cleaning Services Limited collects, why we collect it, and how we protect it, in full compliance with GDPR and UK data protection laws. As your trusted local experts for residential and commercial cleaning in Corby, we understand the importance of safeguarding your personal data.
Information We Collect
Decorum Cleaning Services Limited collects information to provide our professional cleaning services and improve your experience. The types of personal data we collect include:
- Information from Contact Forms: When you request a quote or contact us through our website, we collect your name, email address, phone number, and details about your cleaning needs. This data allows us to provide accurate service information and communicate effectively with you.
- Website Usage Data (Cookies): We use cookies to understand how our website is used, which helps us improve its functionality and your browsing experience. This includes information on pages visited, time spent on the site, and referral sources. For more details, please see our dedicated Cookies section below.
How We Use Your Information
The information we collect is used solely for the following purposes:
- To provide you with accurate quotes and estimates for our cleaning services.
- To schedule and deliver the requested cleaning services effectively.
- To communicate with you regarding your service appointments, inquiries, or feedback.
- To improve our website, services, and overall customer experience based on usage patterns and feedback.
- To comply with legal obligations and respond to law enforcement requests as required by applicable law.
Data Storage and Security
We are dedicated to ensuring the security of your personal data. All information you provide to Decorum Cleaning Services Limited is stored on secure servers located within the United Kingdom. We implement robust technical and organisational measures, including encryption, firewalls, and access controls, to protect your data from unauthorised access, alteration, disclosure, or destruction. We regularly review our security procedures to ensure they remain effective and keep your data safe and confidential.
Your Data Protection Rights (GDPR Compliance)
Under the General Data Protection Regulation (GDPR) and UK data protection laws, you have several important rights concerning your personal data. Decorum Cleaning Services Limited fully respects these rights, which include:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within one month.
Cookies
Our website uses cookies, which are small text files placed on your device to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies, and you can remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Changes to This Policy
Decorum Cleaning Services Limited keeps its privacy policy under regular review and places any updates on this web page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. This privacy policy was last updated on the date indicated at the top of the page.
Contact Us
If you have any questions about Decorum Cleaning Services Limited's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:
- Email: [email protected]
- Phone: +44731285561
- Address: 11 Epsom Walk, Corby, England, NN18 9JJ